Use the exact "Model" listed in the compatibility table. Firmware versions are not marked on packaging; we recommend updating to the latest version using the drive manufacturer's tools before installation.

For optimal performance and technical support, prioritize devices on this list. Note that compatibility may change due to driver updates being discontinued.

* HDDs have a finite lifespan – monitor their status regularly and take preventive measures. *SMR (Shingled Magnetic Recording) drives are not recommended. Avoid mixing old and new HDDs in RAID arrays to prevent data loss. *For self-encrypting drives (SED) that are not recognized, use the PSID and the NAS secure erase function to restore factory defaults (this will erase all data on the drive).

Compatibility testing cannot cover all products on the market or subsequent hardware/software changes. Therefore, we cannot guarantee full compatibility or stable operation for devices not listed here.